NewzWater utility users in Bogotá who have pending bills for aqueduct and sewerage services can apply for a payment agreement with the Empresa de Acueducto y Alcantarillado de Bogotá (Eaab). The measure is designed to help customers avoid service disconnections by allowing them to clear their debts through deferred monthly or bimonthly installments.
As part of the payment agreement option, the utility is offering up to a 100 percent waiver on accumulated interest for eligible accounts. The application process and administrative procedures required to set up the deferred payment plan are made available directly through the official company website, acueducto.co.
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