The European Commission announced on Wednesday the initiation of a formal procedure to evaluate and investigate Booking.com. The investigation focuses on whether the online hotel reservation platform has violated the Digital Services Act (DSA) by failing to take required measures against illegal practices, specifically phishing and fraudulent advertisements.
Regulators are assessing whether the company has adequately assessed and mitigated risks related to online scams on its platform. The action underscores the European Union's enforcement of the DSA to protect consumers from fraudulent activities while booking travel and accommodations online.
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