Change in response to mental health emergencies announced for NSW

Mental health experts to triage triple zero calls, but not all of the changes will be implemented 24/7 or statewideFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastNew South Wales will send specialist nurses rather than police to some mental health emergencies after the state announced long-fought-for reform in the wake of multiple deaths at the hands of police.Rose Jackson and Yasmin Catley, the mental health and police ministers, announced on Thursday a statewide change to how triple zero calls are triaged, with a new team of mental health experts assessing mental health calls 24/7 in a bid to provide better support. People experiencing mental health emergencies in New South Wales will be met by healthcare workers as opposed to police, under a new model being rolled out by the state government.