The flyer that the JCE gives out when renewing the ID card is causing confusion.

Citizens renewing their identity and electoral cards at the Central Electoral Board (JCE) in the Dominican Republic are receiving a small document containing a PUK and PIN code. The process has led to widespread confusion among the public regarding the purpose and importance of these credentials.

Reports indicate that many individuals are leaving issuance centers without the document, while others receive it without receiving adequate instruction or explanation from staff. The lack of clarity surrounding the utility of these codes has created uncertainty for those completing the renewal process.