The flyer that the JCE gives out when renewing the ID card is causing confusion.

Citizens renewing their national identity and electoral cards at the Central Electoral Board (JCE) in the Dominican Republic are receiving a small document containing a PUK code and a PIN. The distribution of these credentials has caused confusion among the public, as the purpose of the codes is not being clearly communicated by staff during the renewal process.

Reports indicate that the implementation of this system is inconsistent. Many individuals are leaving identification centers without receiving the document, while others are provided with the codes without receiving instructions on their utility or security importance.