Hired, then what? Malaysia’s deaf workers push past entry-level jobs

Yap Yee Lin, a deaf employee who has worked at a Starbucks in Malaysia since 2012, was promoted to shift manager at a branch in Kuala Lumpur's Bangsar Village II last year.

The promotion came after 13 years with the company, highlighting the extended timeline deaf workers in Malaysia often face when attempting to move past entry-level positions.

The case underscores broader challenges and ongoing efforts regarding career progression for deaf workers in the Malaysian workforce seeking advancement beyond initial hiring.