NewzA consumer commission has ordered Park Club International to issue a refund of Rs 95,000 to a customer following a dispute over a holiday membership package. The aggrieved customer had paid Rs 1.10 lakh for a five-year membership that explicitly promised four-to-five-star accommodations.
Upon attempting to utilize the plan, the customer was instead offered lower-category hotels and demanded to pay additional charges. In response to the breach of promised services, the consumer commission ruled in favor of the customer, mandating the partial refund alongside an additional Rs 15,000 awarded for compensation and legal expenses.
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