NewzSin Assurance PAC has successfully reduced the time spent by its employees on repetitive tasks by half through the implementation of artificial intelligence and automation.
The initiative was supported by NTUC's Employment and Employability Institute via the Company Training Committee Grant. Alongside technological upgrades, the firm combined job redesign and staff training to help workers transition toward more analytical responsibilities.
This operational shift aims to enhance overall business efficiency while simultaneously delivering positive outcomes for the workforce.
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