The Saudi Ministry of Hajj and Umrah has officially blacklisted a muthawif, or pilgrimage guide, following the circulation of a video in which the individual mocked an elderly Umrah pilgrim. The ministry confirmed the disciplinary action, emphasizing that the guide's conduct violated professional standards and the respectful treatment required of those serving pilgrims.
This incident has prompted authorities to reiterate the importance of maintaining dignity and providing appropriate assistance to vulnerable pilgrims, particularly the elderly. The move serves as a formal enforcement of conduct regulations for service providers operating within the holy sites.
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