The Indonesian Ministry of Haji and Umrah (Kemenhaj) has issued a directive to Umrah travel organizers, officially known as Penyelenggara Perjalanan Ibadah Umrah (PPIU), requiring them to ensure that all promised services and facilities for pilgrims are fully met.
The requirement emphasizes the responsibility of travel bureaus in maintaining service standards and protecting the rights of citizens undertaking religious pilgrimages to Saudi Arabia.
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