The Indonesian Ministry of Communication and Digital (Kemkomdigi) has reported that 93 percent of applicants for the Social Protection (Perlinsos) program in Bali require the assistance of an agent to complete the registration process. This data was disclosed by Mira Tayyiba, the Director General of Digital Government Technology at the ministry.
The findings highlight a significant reliance on intermediary support among the Balinese population when accessing digital social protection services. The ministry's report serves as an evaluation of the current digital adoption and accessibility levels for government social welfare programs in the region.
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