The 7 guidelines that banks should follow to collect debts

The Superintendencia de Bancos (SB) in the Dominican Republic has issued the new Carta Circular CCI-REG-2026000007, establishing seven mandatory guidelines for financial institutions regarding debt collection practices. These regulations are designed to standardize how banks interact with clients during the recovery of outstanding debts.

The initiative serves to strengthen the protection of financial consumers within the national banking system. By formalizing these procedures, the regulatory body aims to ensure that intermediary entities adhere to specific standards when managing debt-related communications and collection efforts.