The 7 guidelines that banks should follow to collect debts

The Superintendencia de Bancos (SB) in the Dominican Republic has issued a new regulatory framework regarding debt collection practices by financial institutions. Through Carta Circular CCI-REG-2026000007, the regulatory body established seven specific guidelines and recommendations that banks must follow when recovering debts.

This administrative action is positioned as a measure aimed at strengthening the protection of financial consumers' rights within the country's banking sector. The directive mandates that intermediaries adhere to these newly outlined standards during their interactions with debtors.