Media outlets will have 20 days to respond to audience complaints: Mexican government formalizes new guidelines

The Government of Mexico officially published new guidelines regarding the rights of media audiences in the Diario Oficial de la Federación (DOF) on August 28.

Issued by the Pleno de la Comisión Reguladora, the regulations establish that media outlets are now required to respond to audience complaints within a 20-day timeframe.

The formalization of these rules marks a significant regulatory update for the country's broadcasting and media sector concerning accountability to viewers and listeners.