NewzThe Financial Services Authority (OJK) of North Sumatra reported receiving 1,878 consumer complaints between January and June 2026. This data reflects the volume of consumer grievances processed by the regional regulatory body during the first half of the year.
The figures highlight the ongoing interaction between financial service providers and consumers in the region. The OJK continues to monitor these reports as part of its mandate to oversee financial sector conduct and consumer protection within North Sumatra.
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