A consumer commission has ordered Ola Electric to pay a total of ₹2.34 lakh to a customer following a significant delay in the delivery of an electric motorcycle. The company had received full payment for the vehicle but failed to fulfill the order for several months, prompting legal action against the manufacturer.
The compensation package includes a full refund of ₹1,34,161 for the vehicle purchase, alongside an additional ₹90,000 awarded for the customer's loss of livelihood and mental agony. The commission ruled that the company provided insufficient service, highlighting the legal consequences for failing to meet delivery obligations after accepting payment.
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