Small businesses in regional outback areas are experiencing a significant customer downturn and loss of vital income, which they attribute to inaccuracies on the Live Traffic NSW platform.
According to the affected operators, the digital service has published incorrect information regarding whether regional roads are open or closed, and in some cases, has listed roads that do not even exist. These errors have caused widespread confusion among travellers planning trips through the region.
The resulting misinformation has directly impacted local commerce by deterring visitors from traveling through these outback locations, further threatening the financial viability of small enterprises that rely heavily on passing traffic.
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