Pakosta: "It's important that a digital public service is reliable"

Pakosta emphasized the necessity of reliability in digital public services, noting that the transition to online platforms has become a standard practice for many institutions. These digital systems now facilitate essential tasks such as scheduling appointments, paying taxes, completing forms, and updating personal information.

This shift toward digitalization represents a significant advancement in public administration, aimed at streamlining bureaucratic processes for citizens. By moving these services online, institutions seek to increase efficiency and modernize the interaction between the state and the public.