Pakosta: "It's important that a digital public service is reliable"

Officials highlight the growing digitalization of public services in the Dominican Republic, where routine citizen interactions such as scheduling appointments, paying taxes, filling out forms, and updating personal data have increasingly transitioned to online platforms. This transition represents a significant advancement in modernizing institutional procedures and streamlining administrative tasks for the public.

Despite the progress made in digitizing these government functions, ongoing development remains necessary to ensure these digital public services are fully dependable and secure for everyday users.