Travelers at Auckland Airport are experiencing extended wait times at passport control due to intermittent technical issues affecting the facility's eGates. The system failures have disrupted the standard automated processing of passengers, necessitating manual intervention by airport staff to manage the flow of travelers.
The situation has resulted in significant congestion within the terminal as the airport works to address the ongoing technical disruptions. Authorities have not provided a definitive timeline for the full restoration of the automated passport processing system.
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