The National Energy Regulator of South Africa has invited public comment until 2 September regarding a proposed plan by the Nelson Mandela Bay municipality. The initiative aims to restore the inclining block tariff system and provide financial reimbursement to electricity customers who were previously overcharged under a flat tariff structure.
The regulatory process follows a period of disputed utility billing within the municipality, prompting corrective action to return funds to affected residents. Stakeholders and consumers now have a formal window to review and submit feedback on the municipality's proposed restitution framework before the regulator makes a final determination.
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