NewzProsperidad Social has suspended in-person customer service across eight of its regional offices following an earthquake that caused structural damage to the facilities. The affected regional management offices are located in Caldas, Cauca, Chocó, Meta, Quindío, Risaralda, Urabá, and Valle del Cauca.
In response to the closures, the agency has provided alternative methods for citizens to conduct their administrative procedures while local headquarters remain non-operational.
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