SAP Chief Financial Officer Dominik Asam stated that artificial intelligence technology must progress beyond basic chatbot applications to deliver meaningful financial returns. During a recent discussion on the company's strategic outlook, Asam emphasized that while current generative AI tools are popular, they represent "low-hanging fruit" that have yet to provide the substantial productivity gains required to justify significant long-term investment.
The company is now shifting its focus toward integrating AI into more complex business processes to drive tangible value. Asam indicated that for SAP, the next phase of development involves moving past simple conversational interfaces to implement AI solutions that can automate intricate workflows and provide deeper analytical insights for enterprise clients.
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