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Service Tasmania contact centre cuts will fuel digital divide, MP says

World 1 source 1 country 🔦 Under-reported 7m ago

A state government proposal to reduce contact hours at five regional Service Tasmania centres has drawn criticism from a local mayor. The cuts are expected to disproportionately affect older residents and those who are less familiar with digital services.

According to the local leader, the reduction in operating hours threatens to widen the digital divide by limiting accessible, in-person assistance for community members who rely on traditional service delivery methods rather than digital platforms.

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Read the full story at the source ABC News (AU) · AU
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