DAR ES SALAAM: REFORMS in the handling of domestic workers’ labour disputes by the Commission for Mediation and Arbitration (CMA) have started to bring hope, with the case of Juma Kikonko (49) being cited as an example of improved access to justice for domestic workers. Kikonko, who worked as a domestic worker for 17 years, filed a complaint with the CMA, alleging that he had been unfairly dismissed before the expiry of his employment contract. The CHODAWU Regional Secretary for Tanga, Regula Mollel, said the case was first taken up by the union in September 2025 before being referred to the CMA after negotiations with the employer failed to reach a settlement.
Mollel noted that the prompt action taken by the CMA has renewed hope among domestic workers, who had previously experienced lengthy delays in the resolution of their labour disputes. ALSO READ: Days Off: Rest remains elusive for domestic workers Meanwhile, Jackson Liwewa, a CMA conciliator at the Tanga Centre, said the improvements followed training provided by the International Labour Organization (ILO) on the implementation of ILO Convention No. 189, which protects the rights of domestic workers.
He said the training has strengthened the CMA’s capacity to resolve domestic workers’ disputes more efficiently, ensuring they are able to access justice without unnecessary delays. Kikonko said he became aware of his labour rights after receiving education and guidance from CHODAWU and the ILO, which helped him understand where to seek redress after his employment was terminated. The post Tanzania’s domestic workers reap gains from CMA reforms appeared first on Daily News.
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