JAM Software, the developer of the disk space analyzer TreeSize, has announced a change to its licensing model that requires users to maintain an active subscription to receive ongoing support and software updates. Under the new policy, perpetual licenses will no longer be eligible for maintenance or updates once their initial support period expires, unless the user transitions to a subscription plan.
This shift has drawn criticism from some of the software's user base, who previously relied on perpetual licenses for long-term access to updates. The frustration is compounded by the company’s existing practice of not providing standalone license keys or installation files for offline management. By tying future support and functionality updates exclusively to subscription renewals, the company is effectively moving away from the traditional perpetual model that many customers had previously utilized.
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