A technical failure in the automated passport control system at Schiphol Airport caused significant delays for travelers on Sunday. The malfunction forced all passengers to undergo manual document verification at desks staffed by the Royal Netherlands Marechaussee.
Due to the reliance on manual processing, queues at the airport grew substantially, with wait times reaching over an hour and potentially extending up to ninety minutes. Airport operations were impacted as the automated self-scan gates remained non-functional throughout the incident.
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