In 2022, a woman filed a complaint against a bank after it processed an application for 65 initial public offering (IPO) shares despite her request for 130. The claimant asserted that this error resulted in a financial loss of Rs 42,142, while also alleging that the bank's actions caused her physical and mental distress.
The Gujarat State Consumer Disputes Redressal Commission reviewed the case and ultimately awarded the woman Rs 37,000 in compensation. This ruling fell significantly short of the Rs 40 lakh the claimant had sought in damages.
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