NewzThe Autoridad de Protección al Consumidor y Defensa de la Competencia (Acodeco) in Panama has successfully resolved consumer-merchant disputes totaling over $12.5 million through formal conciliation processes. This initiative serves as an alternative dispute resolution mechanism designed to address grievances efficiently.
By prioritizing conciliation, the agency aims to settle conflicts between consumers and businesses without the need for escalation into more complex or prolonged legal proceedings. This approach is intended to streamline the resolution of consumer complaints within the country.
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